By creating an account, paying for a plan, or using lyftkon.com and related apps, you agree to these Terms of Service (“Terms”) with Kredmaxx Technologies FZE (“LyftKon”, “we”, “us”). If you use LyftKon for a gym, you confirm you have authority to bind that business.
Our Privacy Policy explains how personal information is handled. If you do not agree, do not use the service.
1. The service
LyftKon is a multi-tenant gym CRM: memberships, attendance, billing, staff, trainers, communications, analytics, public gym sites, and member and trainer portals. Features depend on the plan and integrations you enable. We may add, change, or withdraw features with reasonable notice where the change is material.
2. Accounts
- You must provide accurate account details and keep them current.
- You are responsible for staff, trainer, and member logins you issue.
- Notify us promptly of unauthorised access.
- Platform administration (admin.lyftkon.com) is only for Kredmaxx / LyftKon operators, not gym staff.
3. Gyms, members, and your content
You retain rights to data you and your staff enter. You grant us a licence to host, process, back up, and display that data solely to provide LyftKon. You warrant that you have a lawful basis to upload member and staff information and to send them messages through the platform.
You are responsible for your gym’s public website copy, pricing, refund rules, and how you treat members. Member disputes (fees, holds, access, injuries at the facility) are between the member and the gym, not LyftKon.
4. Acceptable use
You may not:
- Break the law or infringe others’ rights.
- Probe, disrupt, or overload the service, or bypass access controls.
- Resell LyftKon or share one gym subscription across unrelated businesses without our written consent.
- Upload malware, or send spam or unlawful messages through connected channels.
- Scrape or copy the product, branding, or other customers’ data.
We may suspend or terminate accounts that violate these Terms.
5. Plans, trials, and payment
Fees, included usage, and billing periods are shown at purchase or in your invoice. Unless stated otherwise, subscriptions renew until cancelled. Taxes may apply. Failed payments can pause the gym until settled. Refunds, if any, follow the plan you bought or a written agreement with us — email billing@lyftkon.com.
Payment gateways you connect for member collections (for example card or UPI providers) are contracts between you and that provider. We are not a bank and do not hold member dues except as a technical integration.
6. Communications features
SMS, WhatsApp, email, and similar channels require you to comply with telecom, DLT, and messaging-platform rules, including consent and opt-out. Credits and third-party fees are your responsibility. We do not guarantee delivery by those networks.
7. Custom domains and gym sites
You must own or have the right to use any custom domain you attach. DNS and SSL depend on correct records and our hosting configuration. We may remove a domain that causes security, legal, or branding harm.
8. Availability and support
We aim for reliable uptime but do not guarantee uninterrupted service. Maintenance, force majeure, and upstream outages can occur. Support is available via support@lyftkon.com and lyftkon.com/contact.
9. Intellectual property
LyftKon software, design, and trademarks remain ours (or our licensors’). You may not copy, reverse engineer (except where mandatory law allows), or remove proprietary notices. Feedback you send may be used to improve the product without obligation to you.
10. Disclaimer
The service is provided “as is”. We do not warrant that it will meet every gym’s needs, that reports are error-free, or that biometric or attendance hardware will always sync. You are responsible for local health, safety, employment, and consumer rules at your facility.
11. Liability
To the fullest extent permitted by UAE law, we are not liable for indirect, incidental, special, or consequential loss, lost profits, lost data, or business interruption. Our total liability for a claim relating to LyftKon is limited to the fees you paid us for the service in the three months before the claim (or AED 1,000 if greater and if no fees were paid). Nothing in these Terms excludes liability that cannot be excluded by law.
12. Indemnity
You will indemnify Kredmaxx Technologies FZE against claims arising from your gym’s content, member relationships, messaging, or misuse of LyftKon, except to the extent caused by our wilful misconduct.
13. Term and termination
You may stop using LyftKon and cancel per your plan. We may suspend or end the service for non-payment, breach, legal risk, or if we discontinue the product with notice. After termination we may delete tenant data as described in the Privacy Policy. Export any records you need before you cancel.
14. Governing law
These Terms are governed by the laws of the United Arab Emirates. Courts of the UAE (including the competent courts of the free zone where Kredmaxx Technologies FZE is registered, if applicable) have exclusive jurisdiction, except that we may seek urgent relief in any forum to protect our IP or the service.
15. Changes
We may update these Terms. Continued use after the updated date constitutes acceptance. If you do not agree, stop using the service and cancel your plan.
16. Contact
Kredmaxx Technologies FZE — LyftKon
Support: support@lyftkon.com
Sales: Sales@lyftkon.com
Billing: billing@lyftkon.com
Phone: +971 54 294 5771